Why does Windows never actually FIND a solution to the problem?

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At times when a website 'hangs' and I close it a pop up message says "Windows is checking for a solution to the problem" It always does this.. So my question is why does Windows never really find a solution I think it is just a 'error log' for them to improve on future OS and not really

At times when a website 'hangs' and I close it a pop up message says "Windows is checking for a solution to the problem" It always does this.. So my question is why does Windows never really find a solution I think it is just a 'error log' for them to improve on future OS and not really assisting the user to find a solution..

Best Answer:

Richard: In pre-8.x versions of Windows (the last version of Microsoft Windows that I actually used on a regular basis is Windows 7, so I don't know whether this holds true in 8.x or 10.x), you can go into the error logs and seek the answer by right-clicking on the problem and letting Windows guide you to the KB# of the problem and implement the solution manually (if the solution is available yet).

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I'm no fan of Microsoft or Windows, but honestly, if Microsoft had to find and provide a solution to every possible problem for every Microsoft Windows user, their work would never end. Windows is used on at least 75% of the consumer and business computers in the world (and that's a low estimate). If there are 1 billion Windows users (just a figure I pulled out of the air), that's 1 billion possible problems a day. Over a year's time, that's 365 billion potential issues to resolve … way too many problems to solve with any rapidity, and way too many solutions to roll out to individual users.

So, the end user really needs to take on some of the responsibility of solving his/her own computing problems. Microsoft Windows provides (at least in pre-8.x versions of Windows) tools for looking up solutions to problems that Windows has submitted to Microsoft's servers.

I'm guessing that you're using Internet Explorer or Edge when your issue occurs. Next time it happens, look up the KnowledgeBase Numer (KB#) that the error reports. If need be, go to the Windows Error logs and look it up yourself. Then go to the Microsoft Web site and find the KB#.

Here's how to get started with that process: https://support.microsoft.com/en-us/kb/2…

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If you'd rather just stop the "Windows is checking for a solution to the problem" alerts in Windows 10, you can learn how to do that here: http://answers.microsoft.com/en-us/windo…

In Windows Vista:
Go to Start > All Programs > Maintenance > Problem Reports and Solutions
In the Problem Reports and Solutions window, click Change settings > Advanced settings > Turn off problem settings

In Windows 7:
Click on the Action Center (white flag) icon on your taskbar > Change Action Center settings > Problem reporting settings (almost at the end) > Never check for solutions

Alternatively, you can use the Windows search box by clicking start and typing “Choose how to report problems”. That will take you directly to the screen above and select your desired setting.

Other answer:

Richard:
I agree. I get that statement at least once a month when for "some unknown" reason, a browser won't open correctly. I've yet to have Windows find an actual solution. This has been happening for years from Windows XP, Windows Vista, Windows 7 and this week with Windows 10. Probably nothing but the usual "Error Reporting".
brayden:
Sometimes when you get that message, it does indeed find a solution when it searches. It just depends on the specific issue. Other times, your error is logged to the Microsoft database (if you allow your info to be sent to them that is) and if it's a widespread error they fix it via windows updates. If the error is isolated to just you, or just a handful of users, they won't waste programmer time with it. Also, some of the errors are the responsibility of the website, a software company, or a hardware device's manufacturer to correct, not Microsoft…and in these instances, if neither the website owner, the software manufacturer nor the hardware device manufacturer is interested in correcting it, then the user will constantly get the crashes, the subsequent message about "searching for a solution" and thus it never gets resolved.
nehru:
In some cases any time you pick up who personal message, dealing of course consider a method when ever it again research. It again solely ıs determined by the exact trouble. Various intervals, a mistakes might be logged in the Microsoft storage system (any time you provide a material to always be brought to these products which may be) given that this can be a well-known mistakes many correct it with the aid of replacement windows update versions. That the mistakes might be remote towards solely most people, possibly many visitors, they don't misuse coder instance with the wine. Even, examples of the setbacks might possibly be the obligations of this blog, some applications business enterprise, maybe a component device's brand name to mend, in no way Microsoft… not to mention through such examples, should regulations to the site holder, application brand name not typically the component piece of equipment brand name might be curious about correcting it again, then that buyer definitely will usually discover the crashes, the following personal message on the subject of "searching on a solution" in so doing it again do not ever will become concluded.
Dominic:
It could be that the problem isn't with Windows but with a 3rd party program. I did actually have it find and fix a problem once so I thought that was novel.
Shane:
i think so, it is just a 'error log' for them to improve on future OS and not really assisting the user to find a solution..
Bokhtiar:
You can see the change on Windows.
keerok:
It's not the responsibility of Windows to find a solution. It's yours.
Chris:
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ELfaGeek:
Your question is way too vague:

Please define the actual Problem you are asking about.

This question is impossible to answer, because there are no relevant / specific details. Once your question is updated, we may be able to help further…

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