I purchased a small device similar to the one in the photo. Is it just that I have a cheap product? Do I need to install something additional on the PC? Using Windows 10 on a HP laptop. Tried several different video programs. Audio seems to be fine.
All of the VHS tapes tried (about 20 total) appear normal and with fairly good quality on an older TVs and a newer big screen.
watch the videos directly from the vhs video casette player, if they seem "jumpy" and distorted, then the vhs video material is damaged and the best vhs to usb digital pc video converter wouldnt make the "jump" distorted video any better.
if the video directly from vhs doesnt look jumpy or distorted, then the vhs to usb digital pc video is the problem.
vhs video casette tapes are magnetic and disintegrate with time, if the vhs video tapes are very old, then that will more likely be the problem as written in the beginning but better is to test watch the vhs video directly from the vhs device to see whether its really the vhs video tape that has disentgrated or is ok.
Did you connect a monitor to the VCR? The VCR playback might be bad, and your device is correctly capturing the bad output from the VCR. That could be from the machine getting old and the tapes getting old. VHS tapes went out of production a long time ago, so your tapes are surely very old, and magnetic tapes degrade over time.
Honestech is not the best. Even with the best stuff VHS to Digital is iffy. I use Pnnacle and a Pinnacle capture device. Even then it isn't the best. If the videos are important, you might be better off going to a local place who does conversions and having them do it. They have the equipment and expertise.