1. The computer is a Windows 10 OS, somewhat recently upgraded. The problem did not start right after the upgrade. 2. The problem started about one day ago. During this period of time, no new software, browsers, or hardware was installed. Spybot Search and Destroy may have been updated during that period of
1. The computer is a Windows 10 OS, somewhat recently upgraded. The problem did not start right after the upgrade. 2. The problem started about one day ago. During this period of time, no new software, browsers, or hardware was installed. Spybot Search and Destroy may have been updated during that period of time and I did a search and fix for malware. 3. I can go on the internet for long periods of time, it is more of a minor annoyance than something preventing me from reaching the internet. The gaps in internet last about 5-10 seconds. 4. I have a ZyXEL router. The connection is Wi-Fi. 5. I first noticed this problem when I was on Facebook and the right side of the screen (where you friends you click on to private message are) displayed an error connecting message. I later noticed the wireless give out on my toolbar. 6. This problem may have happened before on Windows 8, but it resolved (?) itself. I don t remember anything about it.
Thank you for any help you can give me. Even if it s only telling me where to look, I really appreciate it.
Update: Sorry for poor formatting. I wish I could fix it!
A: Since more than one computer in the household is having the same issue, then the problem is either with your router or with your ISP. I would call the ISP and ask. They will know if they've had issues recently and if so you will have your answer. They also may need to do some line checks for the route between you and their server to see if one of their routers along the way is in trouble. If everything they do confirms no issues on their end, then it's your router.
Easiest way is to just use an Ethernet cable and see if its your computer or your Wi-Fi.
If it works like normal with an Ethernet cable, you know its the Wi-Fi. If you continue to have issues, its probably something on the computer.
Just wondering, are there more people on the internet at the same time you're on the internet, something that uses radio waves like a radio or microwave on? Did you move farther from the router? Anything wireless that can interfere with the router is usually going to cause some issues. For me, I uninstalled AVG and used an Ethernet cable and my internet never had packet loss again, but I don't know how convenient that is for you.
– modem tripping out
– router tripping out
-intermittent signal from your isp
You might try to unplug and reset your modem and router. If they are hot…you might let them cool a bit before re-connecting the power.
I have Mediacom….its fairly common with them.
Reboot the router.