I have Malware! I'm trying to find the page that helps me to uninstall certain apps. Can you help me?

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Other answer:

Michele:
Malware bytes is a good program. The best that someone who is less than techy can use. System restore wont fix it. If you are going to get it professionally done, chose a legit source. There are a lot of scammers out there. Places like Office Depot, Office max, Staples, and Amazon have legit services. Amazon work can be done remotely. They all use a company called Support.com. which you can have service done directly through. But I'd recommend Amazon.

Now to do it yourself, this is kind of tricky.
After running Malwarebytes.
Check these 2 programs
Autoruns
https://technet.microsoft.com/en-us/sysi…
Process Explorer
https://technet.microsoft.com/en-us/sysi…

Notice that they are both Microsoft programs so they are safe.
Basically you would use Autoruns (which marks some files with a number of flags to make them easier to find) to find the bad files. Right click, jump to location and delete the files. Some files will be running and not allow you to delet them . You would then use Process explorer and search for the name and kill the process and try deleting again. Another work around to that part is to rename the file you can't delete. This effectively kills the malware and though remnants (fIles and reg entries) may remain, they wont have anything to do.

Now the easiest and most effective an less-than tech savvy person can do. Is to backup your data and just wipe everything. This will get rid of everything. It's how I used to solve these kind of problems before I learned some more advanced techniques that didn't make people have to start over with everything.

Keith:
NEVER try to manually uninstall or delete malware related items. It can make them replicate infected files all over the hard drive. Use a proper removal tool first.
Oliver:
NEVER try to manually uninstall or delete malware related items. It can make them replicate infected files all over the hard drive. Use a proper removal tool first.
?:
NEVER try to manually uninstall or delete malware related items. It can make them replicate infected files all over the hard drive. Use a proper removal tool first.
Dave:
Grab a free copy of malwarebytes at http://www.malwarebytes.org. Install, update definitions and run the scan. Clean off anything it finds.

If that doesn't completely solve the issue, you should now be able to do a system restore to a point prior to the problem (unless you've let it sit for a long time and that restore point is no longer available).

If you still can't get it, I recommend using a service to clean your PC, like http://www.cleanourcomputer.com they will remotely access your PC while you watch and clean it up!

brayden:
To get rid of malware, run anti-malware software. Here is the link. Scroll down to the link that says "free download" or "buy". Click whichever one you want ( free version or premium purchase version you buy). The free version is very good

https://www.malwarebytes.com/mwb-downloa…

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