Huge virus and my computer WON'T LET ME download ANY antivirus software. WHAT DO I DO!?

Home » Security » Huge virus and my computer WON'T LET ME download ANY antivirus software. WHAT DO I DO!?
Security No Comments

I have a huge virus on my computer and I went to go and download some antivirus software but EVERY.SINGLE.DOWNLOAD page i went to said it CAN NOT BE DISPLAYED and that got me SUPER pissed because it's not allowing me to boot it off with any antivirus software. I DID permanently delete all the files it came with

I have a huge virus on my computer and I went to go and download some antivirus software but EVERY.SINGLE.DOWNLOAD page i went to said it CAN NOT BE DISPLAYED and that got me SUPER pissed because it's not allowing me to boot it off with any antivirus software. I DID permanently delete all the files it came with but those files STILL end up popping up. Now i can't find any existance of them in my files. Is there anything I can do? I suck with computers so if you tell me to go to a certain place in my computer you'll have to tell me how to get there

Other answer:

Screenwriter:
Your first mistake – surfing the internet without an anti virus program. The only people who can get away with that – are people super good with computers. This – was stupid.

Your second huge mistake – trying to fix this yourself. Because you have dicked with it – its going to take someone 2x to 3x more time to make it right – and at $75 to $125 per hour that is gonna get expensive fast.

Your third mistake – coming here and asking this question – but telling us absolutely nothing useful. You have a 'huge virus' – ummmm…. how huge? Bigger than a bread box? Why you did not mention the age of the computer, laptop vs desktop, or what the operating system is – just makes your question over the fricken top stupid. Or is the fact things in Vista are different from Window 7 home, which is different than Win7 Pro, is different from Win 8, which is different than Win 8.1, which is different from Win10 something you had not noticed?

You have two realistic choices. Visit McAfee.com and let the web site do a pre-scan of your computer for issues. This should quarantine the virus for you. Then you can load what ever you already may have bought.

If you have a backup – you can wipe that disk clean. This would be a good time to upgrade to a new solid state drive that is much faster and uses a ton less electricity.

Consider this a 'Learning Experience"

Or wipe

Dave:
Go to another computer, with a thumb drive.

Grab a free copy of malwarebytes at http://www.malwarebytes.org. Take it back to your computer.

Install, update definitions and run the scan. Clean off anything it finds.

If that doesn't completely solve the issue, you should now be able to do a system restore to a point prior to the problem (unless you've let it sit for a long time and that restore point is no longer available).

If you still can't get it, I recommend using a service to clean your PC, like http://www.cleanourcomputer.com they will remotely access your PC while you watch and clean it up!

Brandon:
download norton power tools on a stick on a friends machine. Plug it into yours and reboot making the USB first on the list in the BIOS – to enter the bios tap F2 as it starts up – run norton power eraser first and then the other one if necessary
Andrew:
download norton power tools on a stick on a friends machine. Plug it into yours and reboot making the USB first on the list in the BIOS – to enter the bios tap F2 as it starts up – run norton power eraser first and then the other one if necessary
Shaun:
Boot into Safe Mode with Networking.
Download Malwarebytes Antimalware and install it.
https://www.malwarebytes.com/
Update it, run a scan, and remove everything found.

To boot into Safe Mode with Networking.

Windows 7 or earlier

Restart the computer, and tap F8 key on the keyboard repeatedly to bring up the advanced boot options.
Select Safe Mode with Networking and press Enter.
Wait for it to load.
Log in.

Windows 8 or later

Get to the login screen of your computer first.
Hold Shift on the keyboard and click reboot, this will bring up the recovery console.
You will then be presented by a few options, choose Troubleshoot
In the next screen, click Advanced Options.
Then click on Windows Startup settings.
In the next screen, click restart.

Then you will be presented with either the Advanced Boot Options (if you have windows 8), or Startup Settings (Windows 10).

If you are presented with Advanced Boot Options, highlight Safe Mode with Networking and press Enter.

If you are presented with Startup Settings, press F5 to enable Safe Mode with Networking.

Wait for Safe Mode to load, it may take quite a bit of time.

Connor:
download norton power tools on a stick on a friends machine. Plug it into yours and reboot making the USB first on the list in the BIOS – to enter the bios tap F2 as it starts up – run norton power eraser first and then the other one if necessary
Francis:
download norton power tools on a stick on a friends machine. Plug it into yours and reboot making the USB first on the list in the BIOS – to enter the bios tap F2 as it starts up – run norton power eraser first and then the other one if necessary

LEAVE A COMMENT