How much do I charge a person for working on their computer?

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I had to restore the data on a PC earlier by restoring the MBR on a Windows 7 machine. I spent a little over 4 hours diagnosing and researching a fix for the problem.
I was able to recover all her payroll files, billing information and employee records for her HVAC company without losing any data. Her backup was

I had to restore the data on a PC earlier by restoring the MBR on a Windows 7 machine. I spent a little over 4 hours diagnosing and researching a fix for the problem.
I was able to recover all her payroll files, billing information and employee records for her HVAC company without losing any data. Her backup was unusable. I also provided her with an additional HDD, a SATA cable for the drive and a power plug adapter for the HDD
I also installed hardware on two other machines and configured them, enabling them to join the network. Also configured and secured her wifi network. What should I charge them?

Best Answer:

Richard: thats like a whole package plus extra labor and hardware which they should have bought on their own. I would say that would cost almost 150 dollars without the extra hardware in a computer store. So depending on how much the hardware was, hdd,sata and adapter (im guessing its about 40-60 dollars) just ADD about 100-110 dollars (divided among 3 computers) to that which is for the home service and extra labor (diagnosing and installation of software you supplied), also you'll need a soda from the fridge and a cookie and you're good to go yo.

Other answer:

Richard:
you are doing a job related to computers, yet dont list any spec details… seems legit.

did you put in a 15TB SSD? or an 8TB enterprise drive? did you put in a 20GB IDE HDD you found in a dumpster?

>"installed hardware on two other machines"

wtf is hardware? and if you are referring to hardware to enable networking, meaning a NIC, then did you buy a 4 port 10 Gbps card? or a 1 port 100Mbps card?

1 port 100Mbps cards are basically worthless, you can get them free on craigslist.

i dont think you should be doing anything related to computers :/

anything that wasnt hardware related you did is worth not much. maybe $20 total? (just because you spend 4 hours doing a job that should take 5 minutes doesnt mean you should be paid for 4 hours. it was your own incompetence…. if the pc wont boot the os, obviously its related to the boot files, mbr in this case… how the hell did it take you 4 hours to come to that conclusion?)

if it was a problem with the MBR, you didnt "recover" anything. the files were never "gone", thus you cant possibly have "recovered" them. sounds like sleazy repair to me…

i mean geek squad (most overpriced service available that comes with a warranty, which your service likely does not) would probably charge like $100 for this (plus cost of hardware).

so yeah, $20+hardware.

Robert J:
It depends on your skill level and reputation.

As you are just starting out, probably $20 per hour + parts cost; good value gets you more business and recommendations.

Over time and as you develop your reputation, the rate increases. My basic rate is £79 per hour (about $120?) plus travel etc.

Dimo J:
10 years ago I would charge ** friends ** for $20/hour.
30 years ago Pacific Bell paid $100/hour for my time.

For four hours — $300-$400 for non-friends or family, $100-$200 for friends.

I am now retired, if anyone wants me they need to pay me $300/hour.

tatiana:
Some more information needed
Richard:
Uh huh. Diagnostic takes time. Research for the correct procedure for repair takes time. Time is money. Thanks for your reply.
?:
I do not think that is true
?:
$50.00 US, that is about what that job is worth if you knew what you were doing to start with.

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