scam, it's malware, don't call anything.
open task manager, end chrome.
then open chrome or any other browser.
download, install, don't run the trial or upgrade. once installed, update and then click 'scan' at the top, select 'custom scan' and select all the drives.
It's just a scam. If you keep getting it, stay away from the web sites you visit when it shows up for a while.
After you clear the browser and cookies go into control panel find Java open it and unchecked keep temporary files.
That should do it