So I was accessing my emails and nothing was askew when I get a pop-up message telling me that a virus entered my computer and to call an 888 area code number that is supposed to be Apple support to fix it. The Indian-sounding guy said that our firewall was somehow turned off, which it was. No one in the house has
So I was accessing my emails and nothing was askew when I get a pop-up message telling me that a virus entered my computer and to call an 888 area code number that is supposed to be Apple support to fix it. The Indian-sounding guy said that our firewall was somehow turned off, which it was. No one in the house has turned it off. He then said that it was expired, even though it said "Firewall-On" when I turned it back off.
He then wanted us to pay $364 in e-check form to their company to install a new firewall to our computer. I am not ignorant in computer knowledge, and from what I know firewalls don't exactly expire. The man also said that if we didn't buy one of the plans, he couldn't unblock our computer from the Apple networks. We started to write the check, then decided to stop it and we're planning to go to an Apple Store and check it out.
Was I wrong in my judgement? He was hesitant to claim he worked for Apple, saying that his company is a certified macintosh distributor. Once we hung up, I went on Safari and nothing was amiss. I checked Activity Monitor, and nothing seemed wrong. I think it was a scam.
Thanks for reading this thing lol please tell me if I was wrong or what is going on.
At the end of the 1st paragraph, I meant I turned it back on, not off.
Scam! Scam! Scam! Never, ever call a support number from a pop-up.
He was just one of the low life criminals who try to con money out of the innocent. It's a scam.
But why people like you refuse to install adblocking software which stops messages like that, is the worrying thing. It's so easy, just click add ons in the tools section of your browser and click to add the free 'adblock plus' add on.
That "staff" you called is actually an Indian sitting in a call center living in poverty and scamming for money.
Once you write the e-check he will abuse the secure information you send to him.
! SCAM ALERT !
Report the number to a federal agency
Of course it's a scam.
It's a scam,give them nothing and DON"T call the number.
It is nothing but a scam and you did the right thing.